The $3,200 Keyword Mess: Fuller, 2020 Lincoln, and Best Halloween Costumes in a Mining Equipment Campaign

January 2024: The search-term report that made no sense
In January 2024, I was sitting in our service office with a cold coffee and a search-term report that looked like a bad joke. I handle mining equipment spares orders—crushers, conveyors, wear parts—for Fuller-related projects. I've been doing this for nine years. I've personally made and documented seven significant mistakes, totaling roughly $18,400 in wasted budget. Now I maintain our team's checklist so other people don't repeat them.
The report showed clicks for best halloween costumes, fuller psychological and family services, james and eric fuller, 2020 lincoln, and kendall. Our ad campaign was supposed to target mining and mineral processing buyers. So why were we paying for Halloween costume shoppers, family therapy seekers, and Lincoln owners?
That was the trigger event. The January 2024 report changed how I think about keyword lists. I didn't fully understand how dangerous a broad brand term could be until I saw a $3,200 content package ranking for the wrong audience.
How the mess started
Back in Q1 2024, we hired an SEO vendor to refresh our site. The brief was simple: build authority around Fuller equipment for mining, quarrying, and bulk material handling. The vendor sent back a keyword sheet. It included the obvious term fuller, but it was mixed with fuller psychological and family services, james and eric fuller, 2020 lincoln, kendall, and best halloween costumes.
I approved it. That's on me. I checked the number of keywords, not the intent. We uploaded the list, the writer wrote pages, and the ads went live. (Note to self: never approve a keyword list without a search-term review.)
At first, nothing looked broken. Traffic went up. But the leads were wrong. We got a form fill from someone asking whether we accepted insurance for family counseling. Another person wanted a 2020 Lincoln part. A third was looking for a Kendall-themed Halloween costume. I'm not making this up.
The real buyer who almost walked away
On March 12, 2024, a procurement manager from a gold mine in Elko, Nevada, filled out our contact form. She wrote: 'I saw your page, but I couldn't tell if you sell Fuller crusher parts or family counseling.' That sentence hit me harder than any lost click.
She was a real buyer. She needed conveyor idlers and wear liners for an abrasive ore application. She'd found us through a search for fuller, but our landing page had been optimized with such a messy keyword cloud that it read like a random word salad. She almost bounced. We caught the inquiry, answered her directly, and quoted the job. But we were one click away from losing a five-figure order because our content didn't know what business it was in.
So glad I checked the search-term report that week. Almost renewed the campaign without looking, which would have scaled the mess to a $10,000 monthly budget.
We killed the broad match on fuller alone. We built negative keyword lists: psychology, therapy, counseling, family services, Halloween, costume, Lincoln, car, 2020, Kendall, James, Eric. We kept people names only when paired with mining qualifiers. Then we rebuilt the content around actual buying terms: Fuller crusher parts, Fuller conveyor components, Fuller wear liners, Fuller screening media.
What we actually learned
Honestly, I'm not sure why Kendall kept showing up. My best guess is it's a name, a city, and maybe a character in something. Broad match doesn't care. It just finds patterns. That's the lesson: a keyword list is not a strategy. A keyword list is a hypothesis that needs testing.
I have mixed feelings about negative keywords. On one hand, they protect your budget from obvious junk. On the other, if you're too aggressive, you can block legitimate long-tail searches. We compromise with a two-tier list: hard negatives for obviously irrelevant terms, and a watch list for ambiguous ones. Every month, we review the watch list. As of January 2025, that process has caught 47 potential errors in the past 18 months. Some were tiny. Some would have cost us real money.
We also learned to separate brand intent. A search for fuller can mean a mining equipment brand, a family therapy clinic, a TV show reference, a person's name, or a car. If you sell energy and mineral equipment, you need to qualify the term. You need fuller mining equipment, fuller crusher parts, fuller conveyor idlers, and so on. Without qualifiers, you're bidding against the entire internet.
Where Fuller equipment fits—and where it doesn't
This is the honest limitation part. Fuller equipment works well for hard-rock mining, quarrying, and abrasive material handling where uptime and wear life matter. That's the 80% case. If you're running a small repair shop and need one odd part with same-day delivery, Fuller probably isn't your best fit. If you need family counseling, definitely not. If you're restoring a 2020 Lincoln, wrong catalog. If you're shopping for the best Halloween costumes, you're on the wrong site entirely.
I'd rather say that clearly than pretend we can serve everyone. Nobody wins when a mining buyer lands on a page about Halloween costumes. The right customer knows the difference.
The checklist I wish I'd had in 2024
Here's the short version of our pre-check list. It's not fancy. It just forces you to look at intent before you spend.
- Does each keyword have a clear buyer intent?
- Can this term mean something else in a different industry?
- Do we have negative keywords ready for obvious mismatches?
- Are brand terms qualified with product or industry modifiers?
- Who reviews the search-term report, and how often?
That last one matters most. We review weekly for active campaigns and monthly for slow ones. It takes 20 minutes. It saved us from repeating the same $3,200 mistake.
One more thing: verify current match-type behavior and platform rules as of January 2025, because ad platforms change definitions. Don't assume last year's settings still work. And if you're buying equipment, ask the supplier what application their gear is actually built for. If they say it's perfect for everything, be skeptical. That's usually a sign they don't know your process.
Fuller equipment isn't magic. It's a tool. Match it to the job, qualify your keywords, and keep a checklist. That's how you avoid paying for clicks from people who are just looking for a Halloween costume.